Privacy Policy for the Ensolanka Global Ambassador Program

1. Introduction

This Privacy Policy applies to the Promote Sri Lanka affiliate program, also referred to as the Ensolanka Global Ambassador Affiliate Program.

It explains how Ensolanka LLC (“Ensolanka,” “we,” “our,” or “us”) may collect, use, store, disclose, and protect personal information relating to:

• Affiliate applicants and registered affiliates
• Referral links, referral codes, and QR-based visits
• Referred guests who sign up through an affiliate pathway
• Commission records and payout requests
• Marketing resources, customized document requests, and program communications

This Privacy Policy should be read together with the affiliate Terms & Conditions, Cookie Policy, and any additional notices published on the website.

2. Information We May Collect

Depending on how you interact with the affiliate program, we may collect the following categories of information:

3. How We Collect Information

We may collect personal information in the following ways:

• When an individual registers as an affiliate
• When an affiliate updates profile or payout details
• When an affiliate generates a business card or QR-based promotional asset
• When an affiliate requests custom marketing materials
• When a referred guest signs up through an affiliate tracking link or QR code
• When affiliate referral status, payout, or commission activity is recorded in the dashboard
• When a user contacts Ensolanka through forms, email, or other official support channels
• Automatically through essential platform operations and browser-based referral tracking where applicable

4. How We Use Personal Information

We may use information collected through the affiliate program to:

• Create, authenticate, and manage affiliate accounts
• Provide access to the affiliate dashboard
• Generate and maintain affiliate referral links and codes
• Track signups connected to affiliates
• Display referral status in the affiliate dashboard
• Calculate possible future earnings, pending commission, earned commission, and available balances
• Review and process payout requests
• Create personalized business cards, QR codes, or custom promotional resources
• Respond to support inquiries and administrative requests
• Detect, prevent, or investigate misuse, fraudulent tracking, account abuse, or policy violations
• Maintain platform security and improve service functionality
• Comply with legal, regulatory, or administrative obligations where applicable

5. Referral Tracking and Browser Storage

The affiliate program uses referral tracking to connect a prospective guest’s website visit with the affiliate who introduced them. When a visitor lands on the website through an affiliate link or QR code, the system may store the relevant referral code in the visitor’s browser for up to:

If the visitor signs up during that valid period and the referral is technically recorded, the signup may be attributed to the relevant affiliate account.

Referral tracking may be affected by:

• Clearing cookies or browser storage
• Private or incognito browsing
• Browser privacy restrictions
• Ad blockers or anti-tracking tools
• Switching browsers or devices
• Technical interruptions outside reasonable platform control

6. Referred Guest Information Visible to Affiliates

When a guest signs up through a valid affiliate referral pathway, the affiliate dashboard may display selected information about that referred guest so the affiliate can understand referral progress and provide reasonable, respectful follow-up support.

Depending on the platform configuration, this may include:

• Guest name
• Country
• Email address
• Phone number
• Selected package interest, where available
• Possible commission value
• Referral status such as signed up, confirmed, or paid/completed

7. Business Cards, QR Codes, and Personalized Promotional Materials

The affiliate dashboard may allow affiliates to create personalized business cards and QR-linked promotional assets. Such materials may include:

• Affiliate name
• Phone or WhatsApp number
• Email address
• Program title: Ensolanka Global Ambassador
• Selected promotional landing page
• Affiliate QR code and referral code

Information selected by the affiliate for a business card or customized promotional document may appear in the generated file and may be downloaded, stored, or printed by the affiliate.

8. Marketing Resources and Custom Material Requests

The program may provide general marketing resources and allow affiliates to request customized brochures, presentations, summaries, or related promotional files with their own referral link, QR code, and contact details.

We may process:

• Requested language selections
• Requested content formats
• Affiliate identity and contact details needed for customization
• Referral URL and QR code placement requirements
• Status of the customization request
• Administrative responses or delivery notes

The dashboard may display pending custom requests, request status, response notes, and any completed personalized resources made available to the affiliate.

9. Commission, Wallet, and Payout Information

To operate the affiliate earning system, Ensolanka may maintain records of:

• Possible future earnings
• Pending commission totals
• Earned commission totals
• Available payout balance
• Payout request amounts and dates
• Payout review status
• Bank or payout details where required to process payments
• Administrative verification notes where necessary

Payout information is used to verify commission eligibility, process approved withdrawals, maintain transaction records, and prevent fraud or payment misuse.

10. When We May Share Information

We do not intend to sell affiliate or guest personal information as a standalone commercial product. However, we may share information where reasonably necessary to operate the affiliate program, provide requested services, or comply with obligations.

Information may be shared with:

• Authorized Ensolanka administrators and support staff who manage accounts, commissions, payouts, and resources
• Payment or payout service providers where needed to process transfers or related financial workflows
• Technology, hosting, security, or communications service providers supporting the website and program operations
• Affiliates, but only with respect to the referred guest details made visible in their own dashboard for valid program purposes
• Authorities, regulators, legal advisers, or law enforcement where disclosure is required or reasonably necessary to protect rights, safety, legal interests, or program integrity

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Operate affiliate accounts
• Track referral history and commission eligibility
• Maintain payout and financial records
• Respond to support requests
• Resolve disputes or investigate suspected misuse
• Meet legal, tax, accounting, security, or compliance obligations where applicable

The exact retention period may vary depending on the type of information, the reason it was collected, and any continuing legal or operational requirement.

12. Data Security

Ensolanka aims to use reasonable administrative, technical, and organizational measures to protect personal information handled through the affiliate program.

These measures may include account access controls, authentication processes, secure hosting practices, limited administrator access, and appropriate internal handling procedures.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights relating to your personal information. These may include rights to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion, where applicable
• Request restriction of certain processing
• Object to certain uses of your personal information
• Request portability of certain data, where applicable
• Withdraw consent where processing is based on consent

Requests may be subject to identity verification, legal exceptions, and operational limitations permitted under applicable law.

14. International Users

The Ensolanka Global Ambassador Program may involve affiliates, guests, and communications from many countries. As a result, personal information may be processed in countries other than the country where a user resides, subject to the operational needs of the platform and any applicable legal safeguards.

Users from certain jurisdictions may have additional privacy rights under local laws. Ensolanka may respond to such requests in accordance with applicable requirements.

15. Children’s Privacy

The affiliate program is not intended for children to participate independently. Ensolanka does not knowingly seek to collect affiliate account information from children in violation of applicable law.

If we learn that personal information has been submitted by a child where such collection is not legally permitted, we may take steps to remove or restrict the information as appropriate.

16. Changes to This Privacy Policy

Ensolanka may update this Privacy Policy from time to time to reflect:

• Changes to affiliate program features
• Changes to referral tracking methods
• Changes to payout or resource-request workflows
• Changes to legal or regulatory expectations
• Improvements in transparency or security practices

The updated version will be published on this page with a revised effective or last-updated date.

17. Contact Us

For questions about this Privacy Policy, affiliate personal data, referral tracking, custom marketing resource requests, or related privacy concerns, please contact Ensolanka through the official contact page.