Disclaimer

Information published on the Rent in Sri Lanka portal, including home page content, playbooks, FAQ answers, policy pages, dashboards, service descriptions, pricing examples, and promotional statements, is provided for general informational and operational guidance.

Such content is intended to explain how the portal works and what Ensolanka aims to facilitate. It should not be interpreted as a final legal commitment, guaranteed commercial promise, or substitute for a written property-specific rental arrangement.

Ensolanka seeks to create stronger visibility and a more trusted rental coordination pathway. However, the portal does not guarantee:

• That any property will receive a specific number of views or inquiries;
• That any Guest will express interest in a listing;
• That a selected property will result in a finalized rental arrangement;
• That a property will remain occupied for any minimum duration;
• That a Rental Owner will earn any particular amount of income.

Property listings are initially created from information, photographs, and pricing details submitted by Rental Owners. Ensolanka may review, inspect, or verify aspects of a selected property, but Rental Owners remain primarily responsible for the truthfulness and accuracy of their listings.

Ensolanka does not accept responsibility for false, incomplete, outdated, exaggerated, or misleading information uploaded by a Rental Owner unless and to the extent that Ensolanka has expressly adopted or confirmed that information in writing.

Ensolanka may provide pricing guidance, market comparisons, furnished versus unfurnished pricing logic, and recommended positioning for long-stay international guest demand.

This information is educational and strategic in nature. It is not:

• A mandatory property valuation;
• A legal rent-control figure;
• A guarantee that a listed price will attract a tenant;
• A promise that a Guest will accept the suggested pricing level.

When a Guest expresses interest in a property, shortlists a property, or selects a property for Ensolanka review, that action does not automatically mean:

• The property is officially reserved;
• The Rental Owner has secured a tenant;
• The rental has been legally finalized;
• The Guest has waived the right to change their selection before final agreement.

A Guest may decide not to continue with a property after verification, personal review, inspection feedback, or further consideration.

Ensolanka may inspect, verify, visit, review, or otherwise check a selected property to determine whether the listing appears materially consistent with the real property.

However, unless specifically stated in writing, such verification is not:

• A full structural engineering inspection;
• A legal title certification;
• A professional valuation report;
• A guarantee that no hidden or future issue exists;
• A replacement for the Guest’s own satisfaction and final decision.

Even where property details appear accurate, suitability remains partly subjective. Guests may consider comfort, neighborhood feel, road access, noise, layout, furniture expectations, convenience, surrounding environment, and other personal preferences.

Therefore, Ensolanka does not guarantee that a Guest will be personally satisfied with a property merely because it is listed or has passed a basic verification step.

A Featured Rental Owner Profile is a paid visibility enhancement. It may improve profile prominence, listing emphasis, or priority display within relevant portal areas.

Featured status does not guarantee:

• A fixed ranking position at all times;
• A certain number of views or inquiries;
• A Guest selection;
• A rental agreement;
• Higher income.

Website descriptions of payment flows, security deposits, monthly rent timing, legal-charge allocations, owner payouts, refund reviews, and service charge deductions are provided to explain the intended platform process.

Final transaction treatment may depend on:

• The specific property arrangement;
• The applicable written agreement;
• The timing and status of actual payments;
• Payment gateway or bank processing;
• Outstanding disputes or settlement matters;
• Applicable law and transaction-specific obligations.

References to Ensolanka furniture packages for unfurnished properties are provided to explain a possible guest-side solution where a selected property requires furnishing.

Furniture package availability, pricing, ownership status, delivery timing, rental or purchase structure, deposits, returns, and refund rules may be governed by separate package terms or payment notices.

Rental Owners should not assume that a furniture package is automatically provided for every unfurnished property or that furniture-related payments belong to the Rental Owner.

The Rent in Sri Lanka portal may depend on third-party systems and service providers, including payment gateways, banks, communication tools, hosting services, email providers, map services, social media platforms, and other operational technologies.

Ensolanka does not guarantee that every third-party system will be uninterrupted, error-free, or permanently available.

• Payment confirmation may be delayed by gateways or banks;
• Email delivery may be affected by spam filtering or provider outages;
• External communication links may become unavailable;
• Third-party websites may change their services without Ensolanka’s control.

The portal may contain links to external websites, social media profiles, payment providers, communication tools, or related third-party resources.

These links are provided for convenience or operational use. Ensolanka does not control every external website and is not responsible for its content, availability, privacy practices, or independent terms.

Portal content is not intended to serve as legal advice, tax advice, engineering advice, valuation advice, insurance advice, financial planning advice, or investment advice.

Property Owners and Guests should obtain independent professional advice where needed, especially in matters involving:

• Property ownership authority;
• Lease or rental agreements;
• Government charges and tax obligations;
• Insurance and liability coverage;
• Structural or safety conditions;
• Dispute resolution or legal enforcement.

Ensolanka may update the rental portal, page content, guidance material, payment structures, featured visibility benefits, service descriptions, process timelines, and policy wording from time to time.

While reasonable effort may be made to keep information current, older pages, earlier promotional copies, screenshots, or archived materials may not always reflect the most recent operational version.

Users should not make significant financial, contractual, or property decisions solely on the basis of a general portal page without reviewing the relevant transaction-specific information and asking for clarification where needed.

Ensolanka is not responsible for loss arising from unreasonable reliance on general informational content where a proper written agreement, payment notice, verification record, or direct clarification would have been the more appropriate source.

If there is any conflict or inconsistency between:

• This Disclaimer;
• Promotional website content;
• General FAQ explanations;
• Home page summaries;
• Dashboard snippets;
• A signed rental agreement or property-specific written arrangement;

the signed rental agreement, property-specific written arrangement, and the applicable formal policy pages shall take priority according to their legal and operational relevance.

Questions about this Disclaimer or the Rent in Sri Lanka rental portal may be sent to:

• Email: info@ensolanka.com
• Support Email: support@ensolanka.com
• Asia Regional Office: Ensolanka Holdings (Pvt) Ltd, Main Road, Wennappuwa, Sri Lanka