This Privacy Policy explains how Ensolanka collects, uses, stores, shares, and protects personal information connected with the Rent in Sri Lanka rental owner and property partner portal.
Rent in Sri Lanka is built to create a trusted rental pathway between Sri Lankan property owners and international guests. To operate that process responsibly, Ensolanka may collect and process information submitted through account registration, property listings, payment activity, support requests, communication records, guest interest flows, and property verification processes.
We aim to handle personal information fairly, responsibly, and only for legitimate business, platform, support, security, and rental coordination purposes.
We collect information needed to operate the portal, verify listings, coordinate rental opportunities, handle payments, and support users — not to misuse or unnecessarily expose their data.
This Privacy Policy applies to the Rent in Sri Lanka rental portal, including Rental Owner registration, profile management, property listings, listing images, owner dashboards, payment center activity, banking detail submissions, contact forms, support communications, property review workflows, and related services operated by Ensolanka.
It may apply to:
Rent in Sri Lanka is operated by Ensolanka as part of its platform for helping international guests explore living opportunities in Sri Lanka and helping local property owners connect with suitable rental demand through a guided process.
For privacy-related matters connected with this portal, you may contact:
We may collect information directly from users, automatically through website usage, or through rental coordination activity connected with the portal.
Name, username, email address, phone number, profile image, owner type, account approval status, and related registration details.
Property title, description, location, rent, furnishing status, facilities, rules, availability, visibility status, listing images, and related content submitted by the owner.
Contact form messages, support inquiries, email correspondence, clarification notes, and communications connected with listings or rental coordination.
Listing status, interest request activity, dashboard usage, featured profile status, approvals, edits, and other account-related actions.
Payment item type, amount, payment status, transaction references, billing records, featured profile fee records, and rental-related payable tracking where applicable.
Banking details submitted by Rental Owners for legitimate payout administration, payment settlement, or related finance operations.
Rental Owners may upload property-related text, images, pricing, location descriptions, and facility details. Depending on the visibility status of the listing, some of this information may be made visible to public visitors, registered guests, or eligible users within the portal.
Owners should avoid uploading unnecessary personal documents or private information inside listing descriptions or images. For example, owners should not intentionally include:
When a Guest expresses interest in a property listing, selects a property for review, requests verification, or proceeds toward a rental arrangement, Ensolanka may process relevant coordination data to manage that workflow.
This may include:
The Rental Owner portal may include payment center features for items such as featured owner profile fees and other applicable rental-owner financial transactions. It may also include banking detail submission for owner payout administration.
We may store:
We may use personal and platform information for purposes such as:
We do not sell personal information to advertisers. However, we may share information where reasonably necessary for legitimate platform and business purposes.
Information may be shared with:
Some information submitted through the portal may be displayed publicly or semi-publicly depending on listing visibility settings, approval status, and platform rules.
We may contact Rental Owners and portal users for operational, service, support, account, listing, payment, and security reasons. These may include:
Promotional or marketing communications, where used, will be handled according to applicable law and available user preferences.
The rental portal may use cookies, session technology, logs, and similar tools to support authentication, security, website performance, user experience, and basic analytics where applicable.
Technical information may include:
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the reason it was collected. Information that is no longer required may be deleted, anonymized, archived, or retained only where there is a legitimate and lawful reason to do so.
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include:
As Ensolanka operates with international-facing services and may rely on cloud, communication, payment, or technology providers, information may be processed or stored in jurisdictions outside the country in which a user is located.
Where cross-border processing occurs, Ensolanka aims to take reasonable measures appropriate to the circumstances and applicable data protection requirements.
Subject to applicable law, platform requirements, and any necessary identity verification, users may contact Ensolanka to request assistance with:
The Rent in Sri Lanka Rental Owner Portal is intended for adults and persons legally capable of property-related decisions. It is not directed to children.
Ensolanka does not knowingly seek to collect personal information from children through this rental owner portal. If we become aware that such information has been provided inappropriately, we may take steps to review or remove it.
The portal may link to third-party websites or use third-party service providers, including payment gateways, communication tools, hosting services, or external platforms.
This Privacy Policy does not control the independent privacy practices of those third parties. Users should review the privacy notices of any external service they choose to use.
Ensolanka may update this Privacy Policy from time to time to reflect:
Updated versions may be published on this page. Continued use of the portal after an update may be treated as acknowledgement of the revised Privacy Policy, subject to any additional notice or consent required by applicable law.
For privacy questions, correction requests, concerns, or data-related inquiries connected with the Rent in Sri Lanka rental portal, please contact:
Create your rental owner account, list your property, and work through a guided, privacy-conscious rental process with Rent in Sri Lanka by Ensolanka.