This Privacy Policy explains how Host in Sri Lanka collects, uses, stores, shares, and protects information from Hosting Partners, guests, venue operators, event requesters, and other users of the platform.
Welcome to Host in Sri Lanka. We respect the privacy of Hosting Partners, guests, venue operators, event requesters, and all users who interact with our platform.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we may share it, and what choices users may have regarding their personal information.
By using the Host in Sri Lanka platform, registering as a Hosting Partner, submitting a venue, making a guest request, contacting us, uploading images, making payments, or communicating with Ensolanka, you agree to the practices described in this Privacy Policy.
Host in Sri Lanka is operated under the Ensolanka travel and lifestyle ecosystem. Ensolanka may operate through Ensolanka LLC, Ensolanka Holdings (Pvt) Ltd, authorized staff, platform administrators, coordinators, and related service partners.
The platform helps connect Sri Lankan venues, restaurants, hotels, villas, resorts, rooftops, gardens, event spaces, and other Hosting Partners with guests seeking romantic dates, proposal events, anniversaries, birthdays, honeymoon experiences, private dinners, and custom celebration arrangements.
We may collect different types of information depending on how you use the platform.
When a person or business registers as a Hosting Partner, we may collect and store information needed to create and manage the Hosting Partner account.
This may include:
Some Hosting Partner information may be displayed publicly if the profile, venue, package, meal plan, or service is approved for public listing.
When a guest views listings, expresses interest, makes a booking request, contacts Ensolanka, or requests an event arrangement, we may collect information needed to review, coordinate, and confirm the request.
This may include:
Guest information may be shared with the relevant Hosting Partner only where necessary to arrange, confirm, deliver, or support the requested experience.
Hosts may upload profile images, business logos, venue images, gallery photos, package images, meal images, and add-on service images.
Uploaded images may be used for public listing, guest communication, platform display, promotional materials, social media, brochures, internal review, and related business purposes connected to Host in Sri Lanka and Ensolanka’s ecosystem.
Ensolanka may validate, crop, compress, resize, moderate, reject, or remove uploaded images to maintain platform quality and safety standards.
Hosts are responsible for ensuring they have the right to upload and publish all submitted images, including permission from people visible in those images where required.
When payments are made through the platform or a supported payment method, we may collect and store records relating to payment status, invoice references, transaction IDs, payable items, payment dates, amounts, currency, selected services, and related administrative information.
Full card numbers or sensitive payment credentials are generally processed by third-party payment gateways and are not intended to be stored directly by Ensolanka unless specifically required by a secure and compliant payment workflow.
Payment providers, banks, gateways, and financial service providers may process data according to their own privacy policies and terms.
We may collect technical and usage information to keep the platform secure, functional, and improved over time.
This may include:
This information may be used for security, debugging, fraud prevention, analytics, performance improvement, and platform administration.
We may use collected information to:
Depending on the situation, Ensolanka may process personal information based on one or more of the following reasons:
Host in Sri Lanka may be connected with other Ensolanka platform areas, including Live in Sri Lanka, Date in Sri Lanka, Rent in Sri Lanka, Hired in Sri Lanka, Partner with Ensolanka, Home in Sri Lanka, and internal administration dashboards.
Approved venue, package, or Host information may be displayed or referenced in related Ensolanka portals where relevant to guest experience, dating-related arrangements, travel support, accommodation planning, or local service coordination.
Internal staff and administration systems may access platform data for approval, reporting, coordination, support, review, fraud prevention, and business operations.
We may retain information for as long as needed to provide services, maintain accounts, comply with legal obligations, resolve disputes, keep business records, prevent fraud, support accounting, and manage platform operations.
Some information may be retained even after an account is inactive or closed, especially where required for legal, tax, payment, safety, complaint, dispute, or anti-fraud purposes.
Public listings may be removed or unpublished when no longer active, but internal records may remain for administrative and compliance purposes.
We use reasonable technical, organizational, and administrative measures to protect user information. These may include login controls, password protection, access restrictions, form security, file validation, image processing, server-level protections, and staff access controls.
However, no website, server, communication method, or data storage system can be guaranteed to be completely secure. Users are responsible for keeping their account passwords confidential and notifying Ensolanka if they suspect unauthorized access.
Depending on applicable law and the user’s location, users may have the right to request:
Some requests may be limited where data is needed for legal, payment, tax, fraud prevention, dispute resolution, or legitimate business purposes.
Users may contact Ensolanka to make privacy-related requests.
Host in Sri Lanka is intended for adults and business users. Hosting Partner registration, venue listing, event booking, and payment-related activities should be completed by adults or authorized business representatives.
We do not knowingly collect personal information from children for Hosting Partner registration or event booking purposes. If such information is discovered, Ensolanka may remove it where appropriate.
Because Ensolanka may work with users, guests, service providers, hosting providers, payment processors, and technology systems in different countries, information may be processed or stored outside the user’s country of residence.
By using the platform, users understand that their information may be transferred, stored, or processed in jurisdictions where Ensolanka, its providers, or its systems operate.
Ensolanka may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, business processes, payment methods, cookies, analytics, or data practices.
Updated versions may be published on the website with a revised “Last Updated” date. Continued use of the platform after updates means users accept the revised Privacy Policy.
For privacy-related questions, data requests, or concerns about how information is handled, users may contact Ensolanka.
Ensolanka LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Ensolanka Holdings (Pvt) Ltd
No. 190/1/3/B, Bank Building, Main Road, Wennappuwa, Sri Lanka
Contact the Host in Sri Lanka team if you need help understanding how we handle Hosting Partner data, guest booking details, venue content, images, or payment records.